Who We Are

Underground Apothecary LLC is an Idaho Company, owned, managed, and operated by Erika J. Schwartz & Ralph J. Schwartz, operating at a physical business address 3539 Creekside Drive, Idaho Falls, ID 83404.

Our business website address is: https://undergroundapothecary.com

The Underground Apothecary brand, product labels, product formulations, and logo are wholly owned by Erika J. Schwartz & Ralph J. Schwartz

What Information We Collect

At Underground Apothecary, we respect your privacy and are committed to protecting your personal information.

When you place an order, create an account, subscribe to our newsletter, or contact us through our website, we may collect information such as your name, email address, phone number, billing address, shipping address, and payment-related details necessary to process your order.

We use this information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and occasional marketing emails if you choose to subscribe

Payment information is processed securely through third-party payment providers and is not stored directly on our servers.

Our website may use cookies, analytics tools, and third-party integrations to improve functionality, monitor site performance, and enhance the customer experience.

Visitor comments may be checked through automated spam detection services. We may also collect IP addresses and browser information to help prevent fraud and maintain website security.

We do not sell or rent your personal information to third parties.

Embedded Content & Media

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). The website owners maintain complete ownership of all published content.

Our Online Store Is Hosted By WooCommerce

When you purchase from our online store, we collect the personal information necessary to process and fulfill your order. This may include your name, billing address, shipping address, email address, phone number, and payment-related information.

This information is used to:

  • Process payments
  • Fulfill and ship orders
  • Provide customer service and order updates
  • Maintain records related to purchases and transactions
  • Help protect against fraud and unauthorized transactions

Payment information is processed securely through third-party payment providers. We do not store complete credit card information on our servers.

If you create an account on our website, your information may be stored to make future purchases faster and to provide access to your order history.

We may retain order information for administrative, legal, tax, and customer service purposes.

We use cookies and similar technologies to improve website functionality, remember user preferences, and help analyze website traffic and performance.

Comments

Comments made on the site will not be immediately published. All comments are screened by the website owners for spam, profanity, suspicious links, and other inappropriate content. Making a comment does not guarantee it will be made visible to the public. All rights reserved by the owners.